Finance Monthly Insurance Awards

understanding that improvement is necessary. We are constantly reviewing our work in detail, have been in continuous communication with our people, and only 20% of our workforce wants to return to the office. We have saved two commuting hours daily, can now spend more time with family and have a better quality of life, which translates into greater efficiency and a stronger commitment to the company. Further, as an organisation, we provide our workforce with the infrastructure and conditions necessary so we can continue to perform successfully in this new work environment. The pandemic has instilled an important change in my way of working and lifestyle too. I have discovered greater productivity by not having to jump from one plane to another, by working from home, eating healthier and spending more time with my wife. I can say, with all certainty that it has been a very interesting year. Throughout my career in this industry, I have faced numerous adversities but never so many at once. It has been very interesting to be the leader of this process, and rewarding to reach the end of the year with such a committed team; we have entered a stage of rebuilding teams, and I am delighted that there are so many people interested in joining us. We are returning to our essence with more talent that wants to join this project, which speaks very well of the company. Challenges are constant across my professional life as I have led change processes from the beginning of my career as general manager of a multinational insurer. I led transformation and recovery projects throughout Latin America - in Mexico, Argentina, Ecuador, Chile and Brazil. The greatest achievement from all these projects and challenges is knowing how to choose the right people who accompany me, having the vision to coalesce a team that complements each other and achieving success in the projects undertaken. We have solved challenging projects with a truly admirable, committed team, in which each colleague can recognise their contribution, both individually and as a group, which makes people grow as professionals and motivates them to go that extra mile. Something that stands out about me as a professional and as a leader is that once things are on track, I am already visualising the next steps. We, as a company, are faced with the challenge of carrying out the strategy with sustainable growth and implementing a model that leads us to transform the business to align with tomorrow. My goal is to help transform our company to adapt to the future while taking advantage of key learnings through the pandemic and help our Latin American market grow. Personally, I am grateful for this recognition; nevertheless, every achievement has been tied to great teamwork. Thus, this is a recognition to everyone in Willis Towers Watson. I am just one of the team - though I act as a leader, my role is just one part of this great team. Most importantly, our clients continue to feel well cared for, protected, and advised, which is our key goal. I am happy with our achievements and very committed towhat we have learned. We are entering a different world and I am very excited about what awaits. I am grateful for my opportunities, great team and many successes. La t i n Ame r i ca 8 Finance Monthly.

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