Finance Monthly - Insurance Awards 2022

As one of the most diversified insurers our goal is to be the insurance and holistic wellness partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product innovation and customer experience enrichment, which is achieved through actively listening to our customers and leveraging technology and digital transformation. We embrace our responsibility to be a force for good to create shared value for our community. We are proud to be the first insurer in Hong Kong and Macau to address the importance of mental health through different products and services such as offering free mindfulness practice resources through Mind Charger which is fully accessible to our customers and the public via our holistic wellness platform AXA BetterMe. AXA also takes part in a wide range of ESG initiatives and programmes both globally and locally. AXA Group established AXA Climate School and Net-Zero Insurance Alliance in 2021 and set out various global green targets such as reaching €26 billion in green investments by 2023 and achieving carbon neutrality by 2025. In Hong Kong, AXA pledges to reduce paper usage via digitisation and is the first insurer to join the ‘Green Monday ESG Coalition’. As of Feb 2022, AXA Hong Kong’s green investments have exceeded HKD4 billion. We strive to contribute to a sustainable future as an investor, insurer and an exemplary company. Our Purpose As one of the leading insurers in Hong Kong and Macau, our purpose is to act for human progress by protecting what matters. All employees in our organisation share the same goal of being a lifetime partner of our customers by providing humanised services and solutions to them. We are moving forward every day, guided by our four core values: Customer First, Integrity, Courage and One AXA. Our collaborative approach allows our employees to offer tailor-made products and services that respond to our customers’ needs in an ever-changing and fast-evolving world. We strive to offer more choice, more innovative products, andmore power to decide how, when and where to access our products and services. At the same time, we ensure that we are also providing professional service, excellent solutions, and a strong financial foundation for everything we deliver. About Sally Wan Sally has extensive management and business development experience in insurance companies covering Asia Pacific Region. She has held a number of senior positions including in major insurance companies in Asia, including Hong Kong and Japan. Prior to joining AXA Hong Kong and Macau in November 2018, Sally was with AIA Group for more than 11 years in various senior positions including Regional Director in Financial Planning and Management and Regional Business Development Director. She spent about 7 years in Tokyo with Allianz Fire and Marina Japan Ltd as Chief Financial Officer and other senior positions. She started her career in KPMG Hong Kong in 1996. 73 Finance Monthly Insurance Awards 2022 Hong Kong Tel: 852 2802 2812

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